Return Policy

After-sales service

Please contact support@agelocer.com， if your product has any problem. Do not disassemble by yourself or any unauthorized maintenance store. We need our customers provide the below information

1. Order information.
2. Some photos & videos of product.


15 Days Returns

Free refund of goods within 15 days, without Quality issues:

1. All costs, including but not limited to shipping, taxes, etc., shall be borne by the customer.

2. AGELOCER will complete the refund within 10 working days after receiving the goods and judging that resale will not be affected.


Product Quality Issues Warranty

1. If there is any product quality issues you could make free return, change the new product, or repair in 30 days after the order was placed. All the return charges would be covered AGELOCER.

(1) Returns: The refunds would be arranged within 10 days after we received.
(2) Exchange: The new product would be arranged within 5 days after we received your package.
(3) Repair: The repair would be finished within 20 days after we received your package.

 

If the order was received more than 30 days, the freight & taxes of exchange or repaire should be covered by customer.

Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made.

www.agelocerwatch.com does not take responsibility for any items lost during the return shipping.

 

For specific return address, please contact: support@agelocer.com.