TOTAL DELIVERY TIME = PROCESSING TIME + SHIPPING TIME

At www.agelocerwatch.com, we strive to provide a seamless and convenient shopping experience for our valued customers. This shipping policy outlines our procedures, rates, and coverage areas to ensure transparency and clarity regarding the shipment process of your orders.

GEOGRAPHIC COVERAGE:

We currently offer shipping services exclusively within Canada, USA, UK, FR, DE, IT, JP,AE, AU, SA，BR, PE, CL. We strive to reach as many customers as possible, regardless of their location within the country. Please note that we do not ship outside of Canada at this time.

Cut Off Time 06:00 PM (GMT-05:00) Eastern Standard Time (Toronto)

ORDER PROCESSING AND DELIVERY TIMES:

Upon placing an order, our dedicated team will process it on the same day or within 0-3 business days to ensure prompt shipment. Please keep in mind that this is an estimated shipping time and may vary depending on external factors such as carrier delays or unforeseen circumstances.

SHIPPING RATES:

We offer fast and reliable shipping options to meet your needs. We provide free shipping within Canada,US,UK. However, please be aware that certain remote and RR areas may still be subject to additional shipping charges, even for orders that qualify for free shipping. If your shipping address falls within one of these regions, our team will contact you to discuss the available options and any associated extra charges. You will have the opportunity to accept or deny the additional shipping fees before proceeding with the order. 

Tax Information:

• Applicable taxes based on your province of residence including GST, HST, PST, QST will be added during checkout.

TRACKING AND ORDER STATUS:

Once your order has been shipped, we will provide you with a tracking number, enabling you to monitor the progress of your package. You can easily track your shipment by visiting our website and entering the provided tracking number in the designated tracking section.

Address: FLAT/RM 2103HO KING COMMERCIAL CENTRE2-16 FA YUEN STREET MONGKOK
HK

Email : support@agelocer.com

Phone :+1 4373403697

agelocerwatch.com accepts the following payment types:

PayPal
Visa
Mastercard
Maestro
JCB
Discover
American Express
Diners Club
Union Pay
Visa Electron
Cartes Bancaires
Klarna
FPS
Pix
Przelewy24
OXXO
Hypercard
Elo   and other local payment types.

Safe. Secure. Shop With Confidence.

Note: The prices displayed on the website are in US dollars.

agelocerwatch.com takes appropriate precautions to protect your personal information. When you submit sensitive information via our web site (name, mailing address, email address, phone number, credit card data, etc.), your information is protected.

A Secure Sockets Layer (SSL) Certificate creates an encrypted link between our web site and your web browser. This link ensures that all sensitive data passed between our site and your web browser remains private and secure before it travels over the internet. SSL technology is the industry standard for secure online transactions.

This secure mode begins when you initiate your order. You can verify this by looking for a closed lock icon at the bottom or top of your web browser. Also, when accessing a secure server, the site address will show "https" in your browser.

Returns & Refund Policy

Last updated on: May 12, 2021

Returns

We provide your with a satisfaction-guaranteed product and service, All returns & refund requests can be processed within 90 days of receiving.

Within 30 Days - You must return your product within 30 days of the product being purchased:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please Do Notsend your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within any applicable return days as applied by your bank.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Refunds will be refunded to the original payment account. Paypal generally 1-3 working days, credit card generally 5-10 working days which varies from different banks.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at  support@agelocer.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email with eligible proof of photos at  support@agelocer.com and send your item to:The address we provide in the mail.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

Please make sure your address is correct before placing order we will not be responsible for incorrect addresses. Packages are NOT insured. Once again we are not responsible for package once it transfers to your courier, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages. You will not be refunded for the purchase from us if the courier loses the package.

To return your product, you should mail your product to:The address we provide in the mail.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Changes to Return & Refund Policy
You can review the most current version of the Return & Refund Policy at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Return & Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Return & Refund Policy constitutes acceptance of those changes.

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